HELP FILE
Technician Console Desktop App for Windows and Mac
Download LogMeIn Rescue - Remote assistance application designed for professional technicians, featuring quick connection methods to both PCs, MAC OS systems, and mobile platforms. LogMeIn Rescue is a powerful, easy-to-use remote support solution. Now you can easily run this Windows only program on Mac with CrossOver Mac. This software for Mac OS X is an intellectual property of LogMeIn inc. The common filename for the application's installer is logmeinhamachi.zip. The program lies within Internet & Network Tools, more precisely Network tools. The unique identifier for this application's bundle is com.logmein.hamachi. The most popular version of the application. Support is here for all your LogMeIn products. Download, install, test, read popular topics, user guides, and find resources that will help you use your product. Our website provides a free download of LogMeIn Rescue 1.0 for Mac. This application works fine with Mac OS X 10.5.0 or later. This Mac app was originally developed by LogMeIn, Inc. The following version: 1.0 is the most frequently downloaded one by the program users. LogMeIn Rescue for Mac lies within System Tools, more precisely Remote Computing.
Technician Console as a desktop application is available for technicians both on Windows and Mac computers.
The desktop app offers the same set of features as the browser-based version. The only difference is that it runs as a standalone executable, which means it can be launched with a single click – no browser required.
Restrictions and limitations for the Technician Console for Mac
The following Technician Console features are not available on Mac:
- Technician screen sharing
- Screen recording with MSVC codec (falls back to MRLE codec)
- Monitoring the desktop of a technician running the Technician Console for Mac
- Integrated content portal (ICP)
- Connect On LAN
Note: Files saved/exported during a session are available at Users/[username]/Library/Application Support/LogMeIn-Rescue/Bottles/logmeinrescue/drive_c/users/crossover/My Documents
How to Install the Desktop App
On Windows
- Option 1. Click this link to download and install the desktop app
- Option 2. Log in to your account at the LogMeIn Rescue website and go to the My Account page. Click the link to download the desktop app.
On a Mac
- Click this link to download the Technician Console for Mac app.
- In the Downloads box, double-click LogMeInRescueTechnicianConsoleMAC.dmg.
- Follow instructions to drag the LogMeIn Rescue icon to your Applications folder. The application is now installed on your computer.
How to Run the Desktop App
On Windows
Launch the application via the Windows Start button, a desktop shortcut, or any other preferred method. You may be prompted to log in to your Rescue account. Use the same email and password combination you use to log in at the LogMeIn Rescue website.
Tip: Rescue technicians with a Single Sign-On (SSO) ID can also start the Rescue Desktop Technician Console using any supported SSO authentication method.
On a Mac
Launch the application via Launchpad or Finder > Applications. You may be prompted to log in to your Rescue account. Bpr 6 business portable recorder 6 driver for mac. Use the same email and password combination you use to log in at the LogMeIn Rescue website.
Tip: Rescue technicians with a Single Sign-On (SSO) ID can also launch the Rescue Desktop Technician Console using any supported SSO authentication method.
Remember: Technician Console for Mac will use the language set as the preferred language of the Mac OS X.
How to Set Up One-Click Login to the Desktop App
You can tell Rescue to remember your user name and password when you log in to the desktop app. Sims 4 female body mods.
Remote assistance application designed for professional technicians, featuring quick connection methods to both PCs, MAC OS systems, and mobile platforms
Aside from highly-trained experts, professional tech support companies require a reliable remote assistance application to serve its customers with promptitude and accuracy. LogMeIn Rescue is one of the best choices in this field, as it comes with a user-friendly technician console, various connection methods, and support for mobile devices.
Tech support platform that targets Windows PCs, MAC OS, and mobile devices
The centerpiece of the LogMeIn Rescue package is the Technician Console, which manages all the support sessions, providing a rich-featured working environment for the tech support staff.
There are multiple connection methods a technician can use to request remote access to the customer. LogMeIn Rescue can generate a unique 6-digit code that the customer must enter at http://www.logmein123.com, or an URL that must be shared with the customer, either via email or any other means.
Alternatively, technicians can start a Rescue Lens session, sending the connection link via SMS and then providing support via a mobile platform on iOS, Android, or Blackberry devices.
Remote control sessions and detailed system information enquiries
Once the link is accessed on the remote workstation, the customer applet download is initiated, but not before asking for access permission and advising the customer not to authorize unsolicited remote sessions or disclose credit card information. The applet is used for chatting (predefined replies are available to the tech support team), file sharing, and remote control management, and is automatically removed at the end of the support session.
Support representatives can start remote viewing and control sessions, as well as request remote access to information about the target computer.
The integrated File Manager displays a double-sided interface, providing instant access to the contents of the remote PC. Technicians can also reboot the remote workstation in both normal and safe mode, run scripts, and check information about the computer, including its software and hardware configuration, running processes and services, installed applications, users, installed drivers, startup items, and recent system events.
Offers technicians the tools they need to diagnose the remote system
Go media vector pack torrent. All the information LogMeIn Rescue can provide technicians with the customer's consent can help the support team diagnose the system and find a solution to every problem customers face.
Furthermore, support channels of specialized technician groups can be created, and reports can be generated, which encourages team work and joint efforts to increase the customer satisfaction levels.
Filed under
LogMeIn Rescue was reviewed by Mihaela Teodorovici5.0/5
LIMITATIONS IN THE UNREGISTERED VERSION- 14-day trial
- For the local computers you will use to support remote PCs:
- Broadband connectivity to the Internet (i.e T1, Cable modem, ISDN, or DSL)
- For the remote devices that you will support:
- Windows 10, 8.1, 8, 7, Vista, Server 2008 & Server 2012 (all including 64-bit)
- Apple Macintosh OS X 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion), 10.6 (Snow Leopard), 10.5 (Leopard) and 10.4 (Tiger)
- Broadband connectivity to the Internet (i.e. T1, cable modem, ISDN, or DSL)
- For the mobile devices that you will support:
- Rescue Lens: Android 4.1+ | iOS 7.0+
- Besides various minor fixes and improvements, this release of the Rescue website introduces the following new feature:
- Import Technicians from a File:
- By clicking Import technicians on the Rescue My Account page, Master Administrators can upload a CSV or JSON file to import technicians 'in bulk' to a selected Technician Group.
LogMeIn Rescue 7.12.3359
add to watchlistsend us an update- runs on:
- Windows 10 32/64 bit
Windows Server 2012
Windows 2008 32/64 bit
Windows 8 32/64 bit
Windows 7 32/64 bit
Windows Vista 32/64 bit - file size:
- 30.4 MB
- main category:
- Internet
- developer:
- visit homepage
Enable Logmein In Mac Catalina
top alternatives FREE
Logmein Rescue For Mac Pro
top alternatives PAID